I was on keep for around 40 minutes, with frequent ‘updates’ from a supervisor named Tony…who was making contact with some unknown Office to examine on the second, missing voucher….when…yes,, I had been Slice off! I called back again…only to be informed the wait might be 18-twenty five minutes. I’m continue to waiting on this contact back again. This journey would be the excursion of the lifetime for my husband, a wounded veteran and cancer survivor.
Worst working experience I’ve experienced in a long time!!! Trip turned highly-priced….just Whenever your prepared to occur dwelling to All your family members, your have a phone stating your flight is canceled. Not delayed, not rerouted, just canceled.
I cannot think you board travellers before doing your checks over the aircraft. Leaving your customers stuck for over 2 several hours without having to small information and facts is complete bullshit. While you are basically the same as each airline During this respect, it’s simply not satisfactory to deal with your prospects this fashion.
Hi, I necessary to modify this reservation, I booked this flight, I bought insurance plan, I’m needing to go visit my mom that has terminal Mind most cancers, I’ve been traveling American The entire time to get to check out her. I have been finding insurance policies every time, and this time, My husband is snowed in and may’t arrive household in time for you to glance following my Children so I'm able to depart. I have already been around the cell phone now for over one hour attempting to adjust or get one thing heading with my flight with Definitely no achievements and the travel insurance plan you offer and promote as will not protect this type of journey transform unexpected emergency (!
My complaint is, on March 8th. My baggage was delayed from Chicago, my location was Dane County Airport Madison Wi. When it experienced arrived, it was delivered. Nonetheless, the luggage were ruined and taped up. I named in a criticism straight away. I had been givin quite a few phone quantities and the firt one was just a recording to go away my phone and an individual would get back again to me.
I flew from Tampa to Chicago in a 737. Thanks for Row seven for handicap. In my eighty three yrs I have had equally knees replaced, stroke, open coronary heart surgical procedure furthermore other circumstances. Remaining 6’4″ I really have to have the leg home. I utilised the restroom up entrance as well as 737 has an issue—usage of the rest room bowl. The rest room lid and seat need to stay up when lifted. I needed to use my knee to help keep them up. Due to the curvature in the ceiling and the gap for the bathroom I needed to angle my overall body intensely forward to employ the facility which meant I couldn't see what I had been executing.
Get your CEO’s to examine repeat business and then they are going to realize why They can be consistently not making the bottom line. I can Actually declare that I’m never ever reserving using your airline again. thanks, Sincerely
Once we boarded flight 556 in monte go bay today we were being the 1st individuals inside our section from the cabin and we seen a backpack tucked at the rear of row 8 without any particular person anywhere that it belonged to . We pointed it out to a person with an AA uniform who appeared to be a passenger and he was fairly rude saying it belongs to an AA personnel and obviously I need to have not been on this sort of plane ahead of. My partner and I sense very uncomfortable with this sort of reaction from one of the personnel!!
I had been energized to get to the 3 million mile stage on American Airlines also to be awarded a Method Vast enhance. Despite the fact that my spouse and I have a vacation trip booked on American to Frankfort, Germany in April, I decided I would want to use our Up grade and also have A different vacation vacation to London. This was not prepared, but because of the upgrade we chose to have a further excursion.
The last two periods I have flown on American Airways from BWI to MIA my precheck clearance has not shown on my ticket. Once i have spoken to purchaser service I'm dismissed with “It is simply a glitchâ€.
Also, you will find identification prerequisites for the airport as it relates to domestic airline journey. All buyers age 18 many years and older have to present Formal Image identification ahead of boarding the plane.
I'll say she(AA) observed a later flight for me on A different airline,which I so appreciated,but she unquestionably might have much more pleasant in dealing with me.
I understand that it might be a while just before USAIR and American computer software will likely be synched. But, there is absolutely no cause of your brokers to be so disconnected.
My wife and I choose find out here now to praise our flight attendant whose title was Rhonda. It has been many years because we are taken care of so royally by a flight attendant. Now, most flight attendants “do their task’, but putting forth no more effort and hard work. Rhonda radiated along with her appreciate for her job and her satisfaction in American Airlines. I believe she is one of your senior flight attendants, by the way she presented herself. We wish that you should contact Rhonda and praise her for currently being such an extremely superb worker and Remarkable flight attendant.